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Billing Specialist

Company: SouthStar
Location: Lafayette
Posted on: January 13, 2022

Job Description:

Founded in 2011 and backed by Private Equity firm Shore Capital Partners, Hulin Health is the leading provider of Urgent Care services in Louisiana. Our signature brand, SouthStar Urgent Care is known for its nationally recognized, award winning customer service. Our clinics offer non-critical, but urgent medical care to patients as an alternative to the emergency room or their primary physician. We are open seven days a week and serve all ages.Headquartered in Lafayette, LA, Hulin Health has a vision to grow to over 40 locations by 2022 by expanding our footprint in Louisiana and entering new geographic markets to become the leading urgent care provider in the Gulf Coast.We are high performing organization who places a premium on the culture created by our founders, Clayt and Suzette Hulin. We encourage all candidates to view our message from the founder, mission and core values by visiting to fully understand the opportunity prior to submitting an application.The Billing Specialist is responsible for payer and patient account balances being paid timely and remaining current. Performs collection activities such as monitoring delinquent accounts, contacting patients for account payment, resolving billing problems, and answering routine and non-routine account inquiries. This is both a clerical position with very structured, process-based responsibilities, yet also requires a high level of personable patient/provider interactions with an ability to work independently and be accountable for use of time.Responsibilities:Monitors delinquent accounts and performs collection duties. Reviews reports, identifies denied claims, researches and resolves issues, may perform a detailed reconciliation of accounts, resubmits claim to payer.Reviews payment postings for accuracy and to ensure account balances are current. Works with co-workers to resolve payment and billing errors.Complete charge entry.Verifies existing patients have necessary referral and/or authorization documentation prior to examination date, as it may apply. Contacts and follows-up with patient's physician for any missing or incomplete documentation.Assists patients to secure past due balances, verify patient demographics and insurance providers, updates information in systems, and documents conversations.Contacts third party payers to resolve payer issues, expedites claim processing, and maximizes medical claim reimbursements.Communicates with management when payer opportunities are identified.Adheres to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient's records.Recommends accounts for collection or write-off.Answer the phone in a professional manner and follow procedures for routing calls.Retrieve checks returned to customers in error, adjusting customer accounts and answering inquiries about errors as necessary.Perform other duties as assigned.

Keywords: SouthStar, Lafayette , Billing Specialist, Accounting, Auditing , Lafayette, Louisiana

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