Financial Intake Specialist

Company: LHC New
Location: Lafayette
Posted on: September 17, 2023

Job Description:

Summary

We are hiring for a Financial Intake Specialist.
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At LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people.
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We strive to offer benefits that reward the whole you!
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• employee wellness programs \n
• flexibility for true work-life balance \n
• holidays & paid time off \n
• continuing education & career growth opportunities \n
• company-wide support & resources to help you achieve your goals \n \n
  Take your career to a new level of caring. Apply today!
  
  Responsibilities
  
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  • Verifies insurance eligibility and benefits of prospects/ referrals and determines LHC rate requirements as it relates to in or out of network coverage on a daily basis in an accurate and timely manner. \n
  • Communicates patient benefits in a timely manner using the appropriate legacy system and associated software application as found in patient notes, tasks, workflow, email and or phone calls with our agencies. \n
  • Documents and forwards patient deductible, out-of-pocket expense, life time maximum, home health or hospice days, and patient responsibility to agency in an accurate and timely manner. \n
  • Reviews and replies to branch location's urgent requests in a timely and accurate manner. \n
  • Initiates one time letters of agreement (LOAs) and negotiates rates as dictated by established policies and procedures in a timely manner. \n
  • Obtains all authorization as needed from payer for services ordered/requested in a timely manner. \n
  • Documents specific details related to the authorization including effective and end dates using the appropriate legacy system and associated software application via patient notes, authorizations, tasks, workflow, phone calls and/or email. \n
  • Serves as a liaison between the branch location and the payer on a regular basis. \n
  • Coordinates and communicates with the branch location regarding any changes or updates from the payer in a timely manner. \n
  • Manages work assignment to ensure all tasks and coordination notes are completed in a timely manner. \n
  • Resolves all customer requests, inquiries, and concerns in an expedient and respectful manner. \n
  • Problem solves independently before referring issues to the Supervisor/Manager for resolution. \n
  • Performs eligibility and or similar, comparable, or related duties as may be required or assigned. \n
    
    Education and Experience
    
    Formal Education
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    • High School Diploma or equivalent \n \n
      Experience
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      • 1 year \n
      • Insurance verification and authorization experience required. \n
      • Revenue cycle experience desired. \n \n
        Skill Requirements
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        • Excellent oral and written communication skills. \n
        • Excellent organizational and analytical skills. \n
        • Independent thinker. \n \n
          Skills Desired
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          • Basic PC skills including PC based applications (MS Word, Excel). \n
          • Mathematical aptitude. \n
          • Detail oriented \n
            
            Company Overview
            LHC Group Inc Home Office a part of LHC Group, is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It's all about helping people.
            
            Equal Opportunity Employer - vets, disability.

Keywords: LHC New, Lafayette , Financial Intake Specialist, Accounting, Auditing , Lafayette, Louisiana