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Receptionist

Company: Global Data Systems
Location: Lafayette
Posted on: January 11, 2022

Job Description:

Position Summary Provides office related administrative support while providing a quality customer service experience for all internal and external customers to ensure Global Data Systems services are provided in an effective and efficient manner. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: + Welcomes visitors by greeting them in person or on the telephone; answers or refers inquiries. + Ensures visitors sign visitor log; issues and retrieves visitor badges as necessary. + Answers multiline telephone, conveys prompt messages internally via instant message system, and ensures that appropriate greetings and announcements are current on the phone system. + Responsible for accurately entering information into the computer to prepare correspondence or other documents, reports or complete data entry as directed. + Conducts deliveries, post office visits and completes business related errands outside of office. + Sorts and files records; photocopies and prints documents. + Handles multiple requests from multiple people, often at the same time. + Addresses, packages, ships, stamps, sorts, and distributes mail. + Prints, saves and mails customer invoices daily. + Tracks, orders, and maintains inventory of office related materials. + Maintains cleanliness of reception area, conference rooms and kitchens. + Responsible for office opening and closing procedures at times. + Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, and Abilities) + Associates or equivalent Degree from a two-year college or equivalent combination of education and experience. Equivalent combinations include: technical school and six months experience in an administrative or support role or two years' experience in an administrative or support role. + Must be able to have consistent and regular attendance. + Experience in the IT, Satellite and/or telecommunications industry is highly preferred. + Ability to write, read and comprehend simple instructions, short correspondence, and memos. + Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. + Ability to perform simple mathematical calculations. + Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. + Basic knowledge of MS Excel, Word and PowerPoint required. Experience using a Customer Relationship Management system like Connectwise is preferred. + Current valid driver's license and ability to operate a motor vehicle. + Ability to travel from time to time to complete errands outside of the office Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. The noise level in the work environment is usually moderate. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Keywords: Global Data Systems, Lafayette , Receptionist, Administration, Clerical , Lafayette, Louisiana

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