Health Information Systems Training Manager

Company: Oceans Healthcare
Location: Lafayette
Posted on: May 13, 2022

Job Description:

The HIS Training Manager is responsible for the overall development and implementation of a comprehensive training program specific to the organization's electronic health information system and electronic medical record (HIS/EMR). This role is involved in developing the strategy, designing, and executing on the plan used to deliver exceptional system application training and support through optimal methods. This individual is responsible for management of a team of training specialists and ensures technical proficiency amongst trainers, SME/leads and super users. The HIS Training Manager leads and directs projects for all HIS/EMR training and partners on other projects as needed related to training, learning resources, and training environments. The individual promotes standards and healthcare practices that are in compliance with the rules and regulations as they are set by the states in which the company operates.Essential Functions:Responsible for the design and delivery of a technical training program to the organization and is ultimately responsible for the quality of the training environments and materials.Establish organizational training environment strategy, goals, and objectives in conjunction with the Director of Health Information Systems.Directly supervise staff, assigning, and prioritizing work, setting employee goals, reviewing team performance metrics, and completing performance reviews.Develop mentoring and development program to ensure technical skills among HIS Training Specialists.Leads, oversees, and directs the upkeep and management of WellSky training environments, lesson plans and learning resources. Monitors and reviews the performance of the training environments.Works collaboratively with HIS Analyst, trainers, and clinical operators to ensure effective and appropriate training and education plans are in place and executed on.Maintain up-to-date expertise on the operation and application of various WellSky sub-modules.Work collaboratively to create and continuously update lesson plans, learning resources and classes for various training needs.Coordinating requests from end users/super users as appropriate for EMR system modification and act as a liaison between the end user and HIS Analysts to optimize tools and workflows.Able to travel to facility or sites for training purposes and can work outside of standard business hours.Performs other duties as assigned.RequirementsEducational / Experience Requirements:Bachelor's degree in training/development, education or other related field or equivalent combination of experience and education. At least five years or experience including two years of supervisory experience.Five years of Electronic Health Record System experience, preferred.Four years of Training / Professional Development experience, preferred.Experience supporting clinical and non-clinical applications in an enterprise environment preferred.Experience creating e-learnings.Qualifications / Skills:Working knowledge of Electronic Medical Record (EMR) systems with ability to learn new systems quickly.Ability to develop and maintain good working relationships with physicians and other staff.Strong knowledge of clinical and administrative workflows.Demonstrates strong computer skills to navigate MS office products and electronic compliance software solutions.Excellent written and verbal communication skills.Demonstrates personal traits of a high level of integrity, team orientation, professionalism, and trustworthiness.Places a high value on ethical standards and treating others with dignity and respect.Work Enviroment:Subject to many interruptions. Occasional pressure due to multiple calls and inquiries. This position can be high paced and stressful; must be able to cope mentally and physically to atmosphere. Work requires spending approximately 90% or more of the time inside a building that offers protection from weather conditions but not necessarily from temperature changes.

Keywords: Oceans Healthcare, Lafayette , Health Information Systems Training Manager, Executive , Lafayette, Louisiana