Director, Investor & Member Relations

Company: One Acadiana
Location: Lafayette
Posted on: November 22, 2022

Job Description:

Position Overview: The Director of Investor & Member Relations (Director of Fundraising) oversees all aspects of the 1A investor and member experience. The position leads the recruitment and retention of campaign investors throughout the region and oversees the member recruitment, retention, and engagement efforts. The position is responsible for ensuring the integrity of the member database. The Director of Investor & Member Engagement will be crucial in the Capital Campaign for One Acadiana. Responsibilities for the campaign will include data management, identifying prospects, scheduling and attending meetings, and working with volunteer leaders and the campaign consultants to reach the set goal. The position reports to the President & CEO and works closely with other departments, including business development, policy, government affairs, accounting, marketing & communications, and Leadership Institute of Acadiana, to engage members and investors in One Acadianas program of work. The primary goal is to increase investor/member recruitment, satisfaction, and annual retention.
Responsibilities:

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• Establishing and implementing a comprehensive engagement strategy and protocol that ensures regular interaction with investors and members
  
• Execution of 1As investor retention efforts, which include regular outbound communication, quickly responding to questions and concerns, accounts receivable, and acting as a liaison between the organization and investors.
  
• Executing 1As investor attraction efforts include facilitating investment meetings, quickly responding to questions and concerns, and ensuring post-commitment responsibilities are completed (e.g., payment, correct information, etc.)
  
• Overseeing the execution of member recruitment, retention, and engagement efforts
  
• Supervising and guiding the investor & member relations team
  
• Assisting and supporting the efforts to secure the appropriate level of sponsorships for events and functions
  
• Tracking member and investor participation and recommending adjustments to the overall strategic approach
  
• Coordinating and hosting small regular networking events (10-30 individuals)
  
• Systematically collecting information on member and investor interests
  
• Leading the One Acadiana investor and member experience, including investor/member benefits, outreach, programs, events, and affinity programs
  
• Overseeing the execution of member recruitment, retention, and engagement efforts
  
• Managing the member & investor accounts receivable process by working with accounting on the delivery of invoices and collection of payments, as well as overseeing in-kind donations.
  
• Overseeing the management of the 1A Investor Cultivation committee (individual meetings with stakeholders), Member Engagement committee, and Ambassador program
  
• Maintaining the integrity of the member and investor database, including but not limited to updating member and investor information, working with the Database Manager to create and adjust campaigns and opportunities, and building and monitoring reports.
  
• Working with leadership, volunteer leaders, and campaign consultants in all efforts to reach the goal of the Capital Campaign for One Acadiana 2020-2025
  
• Assisting with other departments efforts as requested
  
• Executing other duties as assigned by the executive team
  
  Requirements:
  
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  • Bachelors degree required, including strong academic credentials
    
  • A minimum of 5 years of professional experience is required (e.g., sales, marketing, fundraising, customer relations/service, public relations)
    
  • Exceptional written, verbal, and interpersonal skills
    
  • Well-developed time management skills
    
  • The ability to seek innovative solutions and take the initiative to achieve goals
    
  • Strong attention to detail and the ability to keep accurate records
    
  • Ability to multitask and work under time pressure
    
  • Proficiency in Microsoft Office suite including Word, Excel, PowerPoint, and Outlook
    

Keywords: One Acadiana, Lafayette , Director, Investor & Member Relations, Executive , Lafayette, Louisiana