Director Business Development
Company: LHC Group, Inc.
Location: Lafayette
Posted on: January 24, 2023
Job Description:
Company Overview LHC Group is the preferred post-acute care
partner for hospitals, physicians and families nationwide. From
home health and hospice care to long-term acute care and home and
community-based services, we deliver high-quality, cost-effective
care that empowers patients to manage their health at home.
Hospitals and health systems around the country have partnered with
LHC Group to deliver patient-centered care in the home. More
hospitals, physicians and families choose LHC Group, because we are
united by a single, shared purpose: It's all about helping people.
Essential Functions
- Hires, directs, trains and supervises the sales team at the
agency level.
- Coaches employees to overcome objections and collaboratively
work toward growth goals.
- Supervises and monitors growth and health of the sales team in
their defined territories.
- Maintains a comprehensive working knowledge of community
resources providing in-services and education to the sales
team.
- Communicates with physicians, nurses and other healthcare
professionals in regard to interested, prospective and/or current
patients.
- Performs direct sales to key accounts.
- Establishes and maintains a positive working relationship with
referral sources, patients, families, healthcare professionals, and
the community at large to bring a greater understanding of the
hospice philosophy and support to all patients that desire our
care.
- Assists the Director of Admissions in overseeing the referral
to admissions process to achieve growth goals.
- Manages conflict and complaint resolution when necessary.
- Develops an agency business plan establishing organization
volume projections in the annual budget to drive financial
performance.
- Understands key drivers of revenue, admissions and length of
stay and designs strategic sales strategies to achieve agency
growth goals.
- Utilizes basic sales process to uncover customer needs and
barriers.
- Plans, directs, organizes and coordinates educational events,
health fairs and community programs.
- Knowledge of and adherence to all policy and procedures.
- Maintains compliance by documenting accurately and timely
within the organization's electronic health record.
- Lives the Mission, strives to achieve the Vision and
exemplifies the Core Values of the organization.
- Works toward exceeding chosen Pillar goals in the areas of
Employee Satisfaction, Customer Satisfaction, Quality Service,
Compliance, Growth and Financial Performance.
- Knowledge of and adherence to the employee Code of Conduct and
Code of Ethics. Education & Experience
- Bachelor's degree in Marketing, Business Administration, or
related field preferred.
- At least three years' experience in healthcare sales
preferred.
- Knowledge of hospice care, preferred.
- Primarily frequent in nature with exerting up to fifty pounds
of force occasionally, and/or up to twenty pounds of force
frequently, and/or up to ten pounds of force constantly to move
objects: reaching, lifting, carrying, handling, walking, sitting,
standing, bending, squatting, climbing, kneeling, and twisting.
Position may require pushing and pulling up to 300 lbs. Frequent to
continuous speaking, hearing, near visual acuity, far visual
acuity, depth perception, typing and driving.
Keywords: LHC Group, Inc., Lafayette , Director Business Development, Executive , Lafayette, Louisiana
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