Director Business Development

Company: LHC Group, Inc.
Location: Lafayette
Posted on: January 24, 2023

Job Description:

Company Overview LHC Group is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and home and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It's all about helping people. Essential Functions

• Hires, directs, trains and supervises the sales team at the agency level.
• Coaches employees to overcome objections and collaboratively work toward growth goals.
• Supervises and monitors growth and health of the sales team in their defined territories.
• Maintains a comprehensive working knowledge of community resources providing in-services and education to the sales team.
• Communicates with physicians, nurses and other healthcare professionals in regard to interested, prospective and/or current patients.
• Performs direct sales to key accounts.
• Establishes and maintains a positive working relationship with referral sources, patients, families, healthcare professionals, and the community at large to bring a greater understanding of the hospice philosophy and support to all patients that desire our care.
• Assists the Director of Admissions in overseeing the referral to admissions process to achieve growth goals.
• Manages conflict and complaint resolution when necessary.
• Develops an agency business plan establishing organization volume projections in the annual budget to drive financial performance.
• Understands key drivers of revenue, admissions and length of stay and designs strategic sales strategies to achieve agency growth goals.
• Utilizes basic sales process to uncover customer needs and barriers.
• Plans, directs, organizes and coordinates educational events, health fairs and community programs.
• Knowledge of and adherence to all policy and procedures.
• Maintains compliance by documenting accurately and timely within the organization's electronic health record.
• Lives the Mission, strives to achieve the Vision and exemplifies the Core Values of the organization.
• Works toward exceeding chosen Pillar goals in the areas of Employee Satisfaction, Customer Satisfaction, Quality Service, Compliance, Growth and Financial Performance.
• Knowledge of and adherence to the employee Code of Conduct and Code of Ethics. Education & Experience
  • Bachelor's degree in Marketing, Business Administration, or related field preferred.
  • At least three years' experience in healthcare sales preferred.
  • Knowledge of hospice care, preferred.
  • Primarily frequent in nature with exerting up to fifty pounds of force occasionally, and/or up to twenty pounds of force frequently, and/or up to ten pounds of force constantly to move objects: reaching, lifting, carrying, handling, walking, sitting, standing, bending, squatting, climbing, kneeling, and twisting. Position may require pushing and pulling up to 300 lbs. Frequent to continuous speaking, hearing, near visual acuity, far visual acuity, depth perception, typing and driving.

Keywords: LHC Group, Inc., Lafayette , Director Business Development, Executive , Lafayette, Louisiana