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Customer Service Representative

Company: Finix
Location: New Iberia
Posted on: November 18, 2021

Job Description:

[Customer Support / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Service Rep you'll: Serve as the primary line of support for customers through inbound and outbound communication including calls, chat and email; Resolve customer questions and troubleshoot issues in a timely manner with an emphasis on customer satisfaction; Provide education to customers on various topics such as interpreting dashboards, processing returns or refunds, and understanding deposits and disputes in card-not-present scenarios; Assist customers with Point of Sale device pairing, operations, ordering, and replacement for card-present related inquiries...Hiring Fast > >

Keywords: Finix, Lafayette , Customer Service Representative, Hospitality & Tourism , New Iberia, Louisiana

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