LafayetteRecruiter
the smart solution for Lafayette jobs

Store Manager

Company: Ross Dress for Less
Location: Lafayette
Posted on: February 13, 2019

Job Description:

GENERAL PURPOSE: Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity. ESSENTIAL FUNCTIONS: General Operating Requirements Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Analyzes Store reports to evaluate controllable expenses and overall Store performance. Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed. Ensures proper scheduling of Associates to meet business objectives. Accepts special assignments as directed by Leadership. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates. Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner. Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed. Ensures compliance with Ross personnel policies and procedures. Manages Associate Relations issues, consulting with the District Manager as needed. Ensures compliance with all State, Local and Federal regulations. Expense Control Leads all expenditures to be within budget. Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Maintaining a Safe & Secure Environment Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. Ensures all Associates understand and can execute emergency operating procedures. Customer Service Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. Represents and supports the Company brand at all times. Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Merchandise Processing and In-Store Marketing Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Ensures merchandise is presented and organized according to Company merchandising guidelines. Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Loss Prevention Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Responsible for leading the annual inventory process including preparation and execution of inventory guidelines. Monitors mark-out-of-stock policy to ensure proper administration. COMPETENCIES: Learning on the Fly Developing Effective Teams Business Acumen Self-Development Dealing with Ambiguity Managing and Measuring Work Problem Solving Perseverance QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Five or more years of Store management experience in a retail environment Must maintain a high level of Customer service. Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels. Ability to train, coach and develop Associates at all levels. Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results. Fluency in English. Must exercise considerable independent judgement and discretion. Ability to work evenings and weekends. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Ability to perform basic mathematical calculations commonly used in retail environments. Certain assignments may require other qualifications and skills SUPERVISORY RESPONSIBILITIES: Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates. '178886

Keywords: Ross Dress for Less, Lafayette , Store Manager, Hospitality & Tourism , Lafayette, Louisiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Operations Associate
Description: Description We are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: Lake Charles
Posted on: 02/24/2019

Customer Service Reps. Work At Home!
Description: We're looking for earners - you can get a performance bonus your first week We are looking for independent contractors to provide customer service. We provide phone support for our clients' sales, customer (more...)
Company: Mommy Jobs Online
Location: Lake Charles
Posted on: 02/24/2019

OS COOK
Description: WE ARE CURRENTLY LOOKING FOR SEVERAL GOOD OS
Company: P&J Services
Location: Lafayette
Posted on: 02/24/2019


Guest Service Expert - Courtyard Baton Rouge Acadian Centre/LSU Area - (180031MU)
Description: Here's To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International
Location: Baton Rouge
Posted on: 02/24/2019

Customer Service Reps. Work At Home!
Description: Customer Service Reps. Work At Home We're looking for earners - you can get a performance bonus your first week We are looking for independent contractors to provide customer service. We provide phone (more...)
Company: Mommy Jobs Online
Location: Lafayette
Posted on: 02/24/2019

Customer Service - Work at Home
Description: Our growing health benefits company is seeking at home representatives. Must be self-motivated and driven. We provide you
Company: Benefits Company
Location: Lafayette
Posted on: 02/24/2019

Customer Service Specialist
Description: Are you good at Customer Service Want to subsidize your existing income or are you looking for a change Are you good with people and would like to be a Team Training Specialist
Company: Mrs.
Location: Lake Charles
Posted on: 02/24/2019

Inbound Customer Service
Description: Everything you need to know about becoming a remote agent can be found right here. If youve thought about working from home and being your own boss, the Agents On Demand program might be the right fit (more...)
Company: Mommy Jobs Online
Location: Lake Charles
Posted on: 02/24/2019

INBOUND CUSTOMER SERVICE
Description: An Inbound Customer Care Professional is responsible for fielding inbound telephone calls, internet chat requests and inbound email requests in a fast faced, dynamic environment with a focus on technical (more...)
Company: Mommy Jobs Online
Location: Lake Charles
Posted on: 02/24/2019

Senior Assistant Store Manager
Description: PRIMARY OBJECTIVE OF POSITION: br br To manage assigned personnel in a manner which ensures that all retail sales and related activities are performed in a professional, courteous, reliable and results-oriented (more...)
Company: Northern Tool + Equipment
Location: Lake Charles
Posted on: 02/24/2019

Log In or Create An Account

Get the latest Louisiana jobs by following @recnetLA on Twitter!

Lafayette RSS job feeds