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Remote Human Resources Software Customer Support Agent

Company: VirtualVocations
Location: Lafayette
Posted on: January 12, 2022

Job Description:

A technology and services company is filling a position for a Remote Human Resources Software Customer Support Agent.

Individual must be able to fulfill the following responsibilities:
Assist Brokers, and Company Administrators with a broad range of topics
Document information about the case, resolution or feedback
Partner with internal teams to resolve complex issues
Skills and Requirements Include:

Minimum of one year in a customer facing role
Strong communication and interpersonal skills
Experience with employee benefits
Experience with Google Suites, Zendesk and Microsoft Excel

Keywords: VirtualVocations, Lafayette , Remote Human Resources Software Customer Support Agent, Human Resources , Lafayette, Louisiana

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