LafayetteRecruiter Since 2001
the smart solution for Lafayette jobs

Software Customer Support Specialist

Company: Louisiana Economic Development
Location: Lafayette
Posted on: September 15, 2020

Job Description:

CGI seeks a Software Customer Support Specialist. Required qualifications to be successful in this role bull Bachelorrsquos Degree bull Minimum 2-5 years of experience in the information technology, retail, service, business operations, customer support, consulting or asset management fields. Acts as a service provider to clients and project teams. bull Familiarity with Oracle databases, including objects, table relationships, roles and grants bull Ability to understand, update and write PLSQL code bull Familiarity with Windows and Linux operating systems bull Strong analysis, documentation, communication and writing skills bull Experience with MS Office tools (Excel, Word) bull Be a detail oriented multi-tasker Desired bull Familiarity with Oracle Weblogic and Fusion Middleware bull Information systems networking skills bull Experience with any CRM software like ServiceNow or Jira Position Description The Sunflower Asset Management solution is a web-based and mobile enterprise asset management software tool used by federal agencies, contractors, national labs, state and local government organizations, and higher educational institutes. Software Support Specialists on our team work in the Lafayette, LA metro area supporting Sunflower clients across the United States. Work duties include end user technical and functional Sunflower software helpdesk support through phone calls, email and web submission. Support team members work directly with CGI clients to troubleshoot, research, and solve technical problems and answer functional questions regarding the use of the Sunflower software. Members will work in a team environment, and will be responsible for collaborating with Sunflower consultants, account managers, and software engineers to resolve client support requests support team members receive Sunflower software and asset management training prior to providing customer support. Your future duties and responsibilities bull Monitor and take ownership of incoming support requests from start to finish. bull Collaborate with other support team members, client account managers or software developers to resolve issues as needed. bull Learn and understand the functionality and technical concepts of the Sunflower software, progressively increasing onersquos knowledge with experience. CGI is not able to sponsor international candidates for this position. We understand that success in the IT services business is contingent on retaining and attracting the best talent - talent like you. At CGI, our team of professionals is dedicated and driven to help our clients succeed. At our Lafayette Center, we are looking for experienced professionals and graduating students interested in IT careers, focusing on those with demonstrated experience in IT and business, strong problem-solving abilities, and excellent interpersonal skills. While most companies have a vision and mission, CGI goes a step beyond. We have a company dream "To create an environment in which we enjoy working together and, as owners, contribute to building a company we can be proud of." This dream emphasizes the enjoyment and ownership principles that are essential to CGI's success. In fact, we strive to create an environment where our professionals enjoy working together and feel empowered and engaged as owners to build their company and grow their careers. This dream as well as our values are what set us apart -

Keywords: Louisiana Economic Development, Lafayette , Software Customer Support Specialist, IT / Software / Systems , Lafayette, Louisiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Remote JavaScript Fullstack Techical Lead
Description: A financial software development company has a current position open for a Remote JavaScript
Company: VirtualVocations
Location: Lafayette
Posted on: 09/24/2020

Remote Android Software Engineer
Description: A social media company has an open position for a Remote Android Software
Company: VirtualVocations
Location: Lake Charles
Posted on: 09/24/2020

Field Service Foreman
Description: Job Description Field Service Foreman - Job ID:66937 - Functional Area:Operations Supervisors - Position Type:Field Services - Experience Required:Not Indicated - Location:LA,Baton Rouge - Department: (more...)
Company: CLEAN HARBORS ENVIRONMENTAL SERVICES, INC.
Location: Baton Rouge
Posted on: 09/24/2020


Telecommute Storage Solutions Senior In Test Software Engineer
Description: A technology company is filling a position for a Telecommute Storage Solutions Senior
Company: VirtualVocations
Location: Baton Rouge
Posted on: 09/24/2020

Remote Software Application Consultant
Description: A software development company is in need of a Remote Software Application
Company: VirtualVocations
Location: Baton Rouge
Posted on: 09/24/2020

Virtual Database as a Service Engineer
Description: A cloud hosting and deployment service provider has a current position open for a Virtual
Company: VirtualVocations
Location: Lafayette
Posted on: 09/24/2020

Remote Computer Vision Engineer
Description: A security technology company has a current position open for a Remote Computer Vision Engineer.Core
Company: VirtualVocations
Location: Lafayette
Posted on: 09/24/2020

Remote Senior Backend Developer
Description: A software developer has a current position open for a Remote Senior Backend Developer.Candidates
Company: VirtualVocations
Location: Baton Rouge
Posted on: 09/24/2020

Remote Technical Curriculum Developer
Description: A software development company is seeking a Remote Technical Curriculum Developer.Must be able to: Script
Company: VirtualVocations
Location: Baton Rouge
Posted on: 09/24/2020

Information Technology Specialist
Description: Posted on 08/22/20 Ref: LA-Alexandria AGE REQUIREMENTS: Must be between the ages of 17 and 35If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard (more...)
Company: Army National Guard
Location: Alexandria
Posted on: 09/24/2020

Log In or Create An Account

Get the latest Louisiana jobs by following @recnetLA on Twitter!

Lafayette RSS job feeds