Tools & Supplies Technical Specialist 1

Company: DeKalb Health
Location: Lafayette
Posted on: April 5, 2021

Job Description:

Tools & Supplies Technical Specialist 1, Lafayette General Information Job Title: Tools & Supplies Technical Specialist 1 Location: 302 Rue Louis XIV Lafayette, LA, 70508 United States Employee Type: Full Time Non-Exempt Description Stuller is looking to hire a Tools & Supplies Technical Specialist that strives to provide the perfect customer experience during all interactions. The primary description of these interactions is; perform outbound sales calls to existing customer base, meet with and develop a specific sales plan based on client needs, assist internal and external customers with the technical aspects of our product lines with the objective of generating sales and fostering customer loyalty. Lastly, this position will perform contact center duties as needed; accurately entering orders, offering substitutions, solutions, cross-selling, up selling, handling customer inquiries and updating customer profiles in the customer relationship management system. --- Help customers identify and purchase products suiting their individual needs and preferences--- Attend Tradeshows, In-house Events--- Promote and sell Stuller products and services at all related trade shows and events--- Follow up on sales leads from all inside and outside sources--- Make proactive sales calls to existing and potential customers--- Capture customer information and record into customer relationship management system--- Provide customer support on Stuller products--- Give customers outstanding support by understanding their needs, recommending the correct products, services and resolve customer issues--- Train and support laser customers--- Contact assigned accounts regularly to assure sales growth goals are met.--- Work Tools Tech or other relevant sales calls--- Provide call assistance to customer service center during peak call times--- Participate in required Stuller sponsored trainings--- Travel to shows & in-house event attendance required--- Required to learn and perform Oracle or consultant mode order entry Skills: --- Ability to work independently and within a team environment.--- Ability to make decisions, communicate effectively utilizing telephone, email, or one on one conversation.--- Excellent written, listening, and verbal communication skills. Qualities: --- Must be able to maintain composure and handle high stress situations Experience: --- Must have at least 1 year bench experience or 3 years in the field or related field, proactive sales experience or 5 years sales experience

Keywords: DeKalb Health, Lafayette , Tools & Supplies Technical Specialist 1, IT / Software / Systems , Lafayette, Louisiana