Health Information System Training Specialist

Company: Oceans Healthcare
Location: Lafayette
Posted on: May 13, 2022

Job Description:

The HIS Training Specialist promotes standards and healthcare practices that are in compliance with the rules and regulations as they are set by the states in which the company operates. The HIS Training Specialist supports the efforts of the Company to develop, maintain and enhance/modify the HIS training curriculum and environment for end-users. This role is responsible for training end-users, e.g., facility staff, business office staff, and providers on the proper use of the Health Information System application functions and features. Responsible for ensuring and documenting comprehension and understanding of concepts covered during training by providing knowledge checks and competency assessments.Essential Functions:Facilitates and delivers in-person and virtual training related to assigned sub-modules during implementation and on ongoing basis for Support Center Superusers, Facility superusers and, when applicable, end-users.Analyzes HIS training needs and appropriately addresses training resource deficiencies by making improvements to training content, curriculum, and delivery as needed for assigned sub-modules of the HIS. Creates and maintains professional training documentation and improves existing training materials, as necessary.Serves as a subject matter expert as it relates to assigned sub-modules within the HIS.Participates in the development of workflows, training guides, processes, and policies and procedures for assigned sub-modulesProvides support for end users, including escalating issues to EMR vendor.Assists in QA activities of new development with clinical testing for future software enhancements.Consistently demonstrates a service-oriented mindset by providing excellent internal/external customer service. Develops and maintains good interpersonal relationships and partnerships with all departments at the Company.Ensures all actions, job performance, personal conduct, and communications always represent the Company in a highly professional manner.Serves a resource for the organization as it relates to training material and processes.Completes other assigned duties under the direction of the Manager, Health Information Systems Training.Performs other related duties as assigned.RequirementsEducational / Experience Requirements:Bachelor's degree or equivalent experience preferred.Training experience required.Qualifications / Skills:Working knowledge of Electronic Medical Record (EMR) systems with ability to learn new systems quickly.Ability to develop and maintain good working relationships with physicians and other clinical staff.Ability to travel from site to site.Demonstrates strong computer skills to navigate MS office products and electronic compliance software solutions.Excellent written and verbal communication skills.Demonstrates personal traits of a high level of integrity, team orientation, professionalism, and trustworthiness. Places a high value on ethical standards and treating others with dignity and respect.Work Environment:Subject to many interruptions. Occasional pressure due to multiple calls and inquiries. This position can be high paced and stressful; must be able to cope mentally and physically to atmosphere. This person might sometimes experience disagreeable odors, sights and/or unpredictable patient behavior. Work requires spending approximately 90% or more of the time inside a building that offers protection from weather conditions but not necessarily from temperature changes.

Keywords: Oceans Healthcare, Lafayette , Health Information System Training Specialist, IT / Software / Systems , Lafayette, Louisiana