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Pega BPM Administrator

Company: VLink Inc
Location: Lafayette
Posted on: February 21, 2021

Job Description:

Future duties and responsibilities

  • Systems administration, production support, problem analysis, service request and project task delivery for IBM BAW and Pega BPM products in multiple environments (WAS and JBOSS EAP/JWS).
  • Assists in the development of support processes for Application Integration services and products
  • Perform Level 2 problem and root cause analysis and engage Level 3 support and vendor
  • Execute systems administration functions for middleware environments
  • Ensure Service Now work intake processes are followed and delivery SLAs are met
  • Review and delegate work request, incident, and delivery tasks ---Partner with Application Integration Engineering team for incident triage, product upgrades, maintenance, and fix packs.
  • Ensure automation for repeatable functions is utilized appropriately
  • Utilize monitoring tools (APM, Splunk); create views, alerts to monitor health and take action accordingly
  • Implement and document solutions for issues in the production environments ensuring performance, availability, security, integrity, and capacity
  • Planning and documenting disaster recovery procedures and ensuring execution of procedures during disaster exercises.
  • Work with application owners, Pega Center of Excellence and Infrastructure Services & Operations counterparts on resiliency and automation opportunities.
  • Identify opportunities for process and tool improvements; partner with BPM service engineering to drive from concept to implementation
  • Interact with application and diverse infrastructure teams, identifying application impacts, interface design and technical specification design documentation Required qualifications to be successful in this role ---6 + years of experience as Pega Administratator
  • Experience within a large-scale or global enterprise, core competencies with installation/configuration of Pega BPM and IBM BPM/BAW products. Minimum of 2 years hands on experience with Pega PRPC/SCE infrastructure engineering and/or support.
  • Advanced knowledge of application, data and infrastructure architecture a plus.
  • Ability to work in large, collaborative teams to achieve organizational goals, and passionate about building an innovative culture
  • Proficiency with Ansible (Ansible Tower) or in one or more programming languages for automation: i.e Java, Python a plus
  • Excellent understanding of integration with third party APIs (Web services, JSON, REST, XML etc.)
  • Proficiency in development and deployment using WAS and/or JBOSS EAP/JWS
  • Good understanding on database design and query optimization a plus
  • Strong interpersonal and communication skills; capable of writing documentation, training users in complex topics
  • Agile experience; proficient in using Rally and/or JiraDesired Qualifications / Non Essential skills required:
    • Education Bachelors degree in Computer Science or a related discipline, at least seven, typically ten or more years of solid, diverse work experience in IT, or the equivalent in education and work experience. ---Associate's Degree (Community College, MBO)
    • Demonstrated history of strong communication and collaboration abilities in a highly matrixed environment.
    • Strong analytical and problem solving skills.
    • Excellent verbal and written communication skills.
    • Ability to work as part of a high performance team in a fast paced environment.
    • Demonstrated solid knowledge of systems development life cycle; particularly in contemporary requirements elicitation, analysis, traceability & verification. - provided by Dice

Keywords: VLink Inc, Lafayette , Pega BPM Administrator, Other , Lafayette, Louisiana

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