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Application Support Specialist

Company: Lafayette Economic Development Authority
Location: Lafayette
Posted on: April 5, 2021

Job Description:

At VieMed, LLC, we pride ourselves in what has driven our success - teamwork and exceptional patient care. We are actively seeking a talented, dedicated, self-motivated, energetic and career-minded individual to join our organization as a Application Support Specialist. Your responsibility will be to support VieMed's in house patient application suite (Engage).-- Job Requirements-- --- Strong troubleshooting and analytical skills --- Work closely with the technology team to deploy test and deploy updates. --- Document known issues and escalate them as needed --- Update customer facing documentation-- Technical Support:-- --- Provide extended coverage when business needs require.-- --- Basic tablet (Android) knowledge --- Speak with customers via phone to diagnose their issues quickly and effectively.-- --- Support end-users in addition to IT department team members.-- --- Stay current with knowledge of related technologies, designs, methods, and trends.-- --- Participate in on-call schedule and provides after-hours support as needed.-- Qualifications: --- Outstanding interpersonal skills with a focus on helping others-- Subscribe to receive the latest news from LEDA. The Lafayette Economic Development Authority (LEDA) works with businesses as they make decisions to start, expand or relocate to Lafayette, Louisiana, and the surrounding communities. Through innovative collaborations with business, government and education, LEDA strives to grow the community's business base for future development and diversification. Read more

Keywords: Lafayette Economic Development Authority, Lafayette , Application Support Specialist, Other , Lafayette, Louisiana

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