Car Install Technician / ME Leader (MECP Basic), Geek Squad

Company: Best Buy
Location: Lafayette
Posted on: May 3, 2021

Job Description:

Our technicians are passionate electronics experts and are especially passionate about the connected car. Whether the request is to install Wi-Fi, entertainment, or a security system, they're the type of person who digs right in and knows the exact product or service to meet our clients' needs. They guide the client through their purchasing journey, easing all worries thanks to their expertise.The Geek Squad Autotech Leader goes through the typical onboarding, job shadowing, and new hire training while diving into the Mobile Electronics Certified Professional (MECP) program. Once they've earned the basic certification, it's go timeAt Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.Key ResponsibilitiesHelps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their stalls technology components such as remote start, car stereos, speakers, amplifiers, portable audio, GPS devices, Wi-Fi, security, and more.Positively manages relationship to handle client appointments, provide technical advice and assistance, and sell additional products.Educates the sales team and customers on services and technology related to the connected car.Coaches other autotechs to achieve department, financial, and productivity goals.Maintains MECP certification and gains additional certification levels to grow autotech exptertise.Basic QualificationsOne year of experience with coaching and providing feedback to othersPrior experience with recommending products, services, or solutions to othersAbility to work a flexible schedule including holidays, nights, and weekendsValid driver's licenseAbility to achieve a valid MECP Basic Certification within 90 days of hire and maintain certification statusMeet state specific Motor Vehicle Record requirementsAuto Req. ID798405BREmployment CategoryFull TimeJob CategoryServices/Installation/RepairJob LevelEntry LevelLocation Number000347-Lafayette-StoreAddress5635 JOHNSTON STCityLafayetteStateLA

Keywords: Best Buy, Lafayette , Car Install Technician / ME Leader (MECP Basic), Geek Squad, Other , Lafayette, Louisiana