Application Support Specialist

Company: VieMed
Location: Lafayette
Posted on: May 3, 2021

Job Description:

Job ID: 1210953

At VieMed, LLC, we pride ourselves in what has driven our success - teamwork and exceptional patient care. We are actively seeking a talented, dedicated, self-motivated, energetic and career-minded individual to join our organization as a Application Support Specialist. Your responsibility will be to support VieMeds in house patient application suite (Engage).Job Requirements MDM (Samsung Knox preferred) experience. Strong troubleshooting and analytical skills Work closely with the technology team to deploy test and deploy updates. Document known issues and escalate them as needed Update customer facing documentation IT Help Desk ExperienceTechnical Support: Provide extended coverage when business needs require. Basic tablet (Android) knowledge Speak with customers via phone to diagnose their issues quickly and effectively. Support end-users in addition to IT department team members. Stay current with knowledge of related technologies, designs, methods, and trends. Participate in on-call schedule and provides after-hours support as needed.Requirements: Outstanding interpersonal skills with a focus on helping others Self-motivation Excellent Commutation Skills

Keywords: VieMed, Lafayette , Application Support Specialist, Other , Lafayette, Louisiana