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Technology Support Services Field Technician

Company: Nabors Industries, Ltd.
Location: New Iberia
Posted on: May 3, 2021

Job Description:

2100005J

Company Overview

Nabors Industries owns and operates one of the world's largest land-based drilling rig fleet and is a provider of offshore drilling rigs in the United States and multiple international markets. Nabors also provides directional drilling services, performance tools, and innovative technologies for its own rig fleet and those of third parties. Leveraging our advanced drilling automation capabilities, Nabors' highly skilled workforce continues to set new standards for operational excellence and transform our industry.

Nabors is committed to providing equal employment opportunities to all employees and applicants and prohibiting discrimination and harassment of any type without regard to race, religion, age, color, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To learn more about our Fair Employment practices, please refer to the Nabors Code of Conduct.

Position Summary:

The Technology Support Services Field Technician provides support to Nabors businesses in Louisiana and the Gulf of Mexico under the direction of the Nabors Technology Support Services (TSS) Department. The position reports to the Field Services Manager. It requires frequent contact with other Digital Technology personnel, other Nabors departments, field personnel, and various Nabors corporate departments.

Duties & Responsibilities:

* Support of regional offices for Nabors IT equipment including network devices, computers and peripherals, IP camera systems, mobile devices, and any Nabors owned technology at the direction of the Field Services Manager * Install, maintain, and support IT equipment on a Nabors drilling rig including but not limited to network devices, computers and peripherals, IP camera systems, mobile devices, and wireless field communications via satellite and mobile broadband systems * Install and terminate low voltage communications cables * Monitor the performance of the drilling rig's network hardware and wireless internet systems * Proactively report or address potential issues in offices and field operations * Assist with field testing of hardware and software applications * Track support requests in our ticketing system * Identify recurrent issues * Responsible for providing 24 hour on-call technical support to office and field locations * Responsible for inventory control of IT equipment * Position requires outdoor fieldwork in challenging environments at times. * Position requires the ability to perform physical work such as lifting and carrying, pulling, pushing, reaching, squatting, kneeling, climbing stairs and the use of a stepladder. * Ability to travel by air or car to field locations and/or supplier sites as needed * Must have a valid driver's license * In the event of an emergency, the employee holding this positions required to work in accordance with the Nabors Disaster Recovery Plan. During or immediately following an emergency, the employee will be notified to assist in the emergency response efforts, and mobilize other staff members if needed.

Keywords: Nabors Industries, Ltd., Lafayette , Technology Support Services Field Technician, Other , New Iberia, Louisiana

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