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Corporate Dispatch Agent

Company: Waitr Holdings
Location: Lafayette
Posted on: June 9, 2021

Job Description:

Founded in 2013 and based in Lafayette, Louisiana, Waitr is a leader in on-demand food ordering and delivery. Waitr, along with Bite Squad and Delivery Dudes, connect local restaurants to hungry diners in underserved U.S. markets across three "local's favorite" brands. Together they are a convenient way to discover, order and receive great food from local restaurants, national chains and grocery stores. As of June 30, 2020, Waitr and Bite Squad operated in small and medium sized markets in the United States in over 725 cities.Job SummaryWe're looking for motivated Dispatch Agents with entrepreneurial mindsets to join our Waitr Corporate team. Dispatchers are responsible for assisting our partner drivers and making sure that all orders are being handled in a timely manner. We're looking for motivated individuals with the ability to multitask and analytically and efficiently determine proper routing to deliver as many orders to our customers as possible in a given timeframe. Previous employment experience in the restaurant industry or in dispatching is preferred.Starting wage - $13 an hour! Essential Functions: Dispatch orders and manage expectations within markets Communicating with restaurants, drivers, and customers with order issues when necessary Provide support for city teams and work with them in all aspects of market success Using Analytics to determine the most efficient way to route orders to our partner drivers. Using observational skill to determine steps needed to take to maintain market success Preferred Education and Experience: High School Diploma preferred Previous employment experience in the restaurant industry or in dispatching is preferred. Core Competencies: Nimble: You move fast and accurately in a dynamic environment Logistical: Proactively seeks and finds ways to provide the highest standards of efficiency. Innovator: Generates and recognizes creative solutions in varying work situations. Team player: Collaboration and strong communication skills. Effective Communicator: Demonstrates open, honest and respectful written and verbal communication Results-Oriented: Productively focuses time and resources on activities to produce quality results. Forward-Thinking: Problem solver, do whatever it takes attitude Strategic Thinker: Views events and possibilities from multiple perspectives. Understands the bigger picture and the interdependencies and effects of other systems. Ethical: Maintains and promotes individual and organization integrity and values in the conduct of all activities. Physical Demands: Standard office work. AAP/EEO StatementWaitr, Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Waitr, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Waitr, Inc. are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state or local laws.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associated topics: 911, call, call center, command center, communication, communication specialist, dispatcher, fire, phone, telecommunicator

Keywords: Waitr Holdings, Lafayette , Corporate Dispatch Agent, Other , Lafayette, Louisiana

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