Member Services Representative I
Company: Advancial Federal Credit Union
Posted on: June 9, 2021
Founded in 1937, Advancial is one of the oldest and largest credit
unions in the country. We are an established and proactive
full-service financial institution providing personal, convenient
and advanced financial services to individuals and select group
partners. Our mission is to create lasting value for our members
through superior service, quality products, and innovative
At Advancial, we always strive to provide the best service and
products to our members because we love what we do. We work
together to build a culture that promotes a positive employee
experience. We’ve been named a Best Company to Work for in
Texas for nine consecutive years and a Best and Brightest Company
to Work For nationally and locally because we’re serious about
building fulfilling careers and not just day jobs.
We invite you to learn more about this position and what Advancial
has to offer by completing our online application.
Advancial Federal Credit Union is an Affirmative Action and Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, age, national
origin, or protected veteran status and will not be discriminated
against on the basis of disability. Equal Employment Opportunity
Advancial Federal Credit Union participates in the Electronic
Employment Verification process. Please click here for more
If you are an individual with a disability and would like to
request a reasonable accommodation as part of the employment
selection process, please complete the form below. If you’d like to
view a copy of the company’s affirmative action plan,
please complete this
as liaison between member and the Credit Union. Provides
account information, opens new accounts, handles member's daily
credit union needs. Performs routine transactions, including
deposits, withdrawals, cash advances, loan payments, transfer and
check cashing. This position requires the employee to be
service-oriented, self-motivated, and to be able to perform a
variety of tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES
a wide array of Credit Union products including loan products,
deposit products, and electronic services such as CUAnywhere and
online banking. Should have basic knowledge of the features
and benefits of loan products for effective
checks and cash for deposit, verifies amount, and examines checks
checks and pays out money after verification of signatures and
member balances. Places holds on accounts for uncollected
funds in accordance with Advancial policies and
and applies payments to Advancial loans, credit card payments and
customers’ transactions into computer to record transactions and
issues computer generated receipts.
currency, coin and checks in cash drawer at end of shift and
compares totaled amounts with data displayed on computer
new accounts, checking, certificates, money markets and IRA
accounts. This includes cross-selling debit card, CUAnywhere,
and Online Banking. Verifies eligibility for new account and
processes through ChexSystems prior to opening new accounts.
Process check orders for members.
for correcting all new account exceptions or transactional errors
under Teller Number.
account information and handles member's daily credit union needs.
Provides a variety of transaction services to members in the
branch and by phone such as balance inquiry, transfer of funds,
history information, stop payments or photocopy of check(s), etc.
This includes researching and resolving member
and balances bond redemptions when necessary.
daily checks received for deposit. This includes balancing,
scanning checks, posting general ledgers.
copies and files correspondence and other records on a daily
miscellaneous duties such as assisting in monitoring supplies and
end of day and end of month audit procedures.
assist in opening and closing the branch as needed.
a positive and caring atmosphere for members and employees
consistent with the Credit Union's mission and
positive relationships with the branches, internal departments and
pay range for this position is $12-$15/hr. and is based on
EDUCATION and/or EXPERIENCE
School diploma or equivalent; with three (3) months related
experience and/or training; or equivalent combination of education
This position is located in our Lafayette
Keywords: Advancial Federal Credit Union, Lafayette , Member Services Representative I, Other , Lafayette, Louisiana
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