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Administrative Integration Specialist - TRAVEL REQUIRED

Company: LHC Group, Inc.
Location: Lafayette
Posted on: June 9, 2021

Job Description:

Company Overview

To serve as the face and voice of LHC through leadership development and education of acquired agencies as well as existing locations on company policies, procedures and clinical software. To participate in extensive continuing education for professional development and for the purpose of providing unparalleled customer service, support, and training to internal and external customers. To assist, when required, with testing software functionality related to upgrades, service packs, hot fixes and LHC changes. This position would require extensive travel.

LHC Group is the preferred post-acute care partner for hospitals, physicians and families nationwide. From home health and hospice care to long-term acute care and community-based services, we deliver high-quality, cost-effective care that empowers patients to manage their health at home. Hospitals and health systems around the country have partnered with LHC Group to deliver patient-centered care in the home. More hospitals, physicians and families choose LHC Group, because we are united by a single, shared purpose: It's all about helping people.

Essential Functions

  • Educate and instruct employees of new acquisition sites on all aspects of LHC processes, policies and applicable clinical software in a professional, clear and concise way.
  • Develop and present effective education modules.
  • Conduct operational analyses as requested and present results and recommendations.
  • Troubleshoot questions-concerns presented by staff, seek appropriate avenues for resolution, and see through to resolution.
  • Provide exceptional customer service to all internal and external customers.
  • Provide support to the LHC Group Help Desk as necessary to resolve issues presented by employees throughout the company.
  • Complete integration checklist and report in connection with new acquisitions, fully and review completed integration report with operations leadership upon integration completion. Review specific areas of concern, if applicable, steps for resolution and measures of success for each.
  • Complete continuing education curriculum and present delegated information to integration team. Presentation must be accurate, thorough and creative.
  • Assist agencies with remote continuing education and-or training when needed. Must evaluate technology needs if any for remote training to ensure that education will not be interrupted by inadequate equipment. If technology on receiving end is inadequate, member must seek to obtain adequate means of communication for optimal training.
  • Serve as a resource to home office departments as needed with training or development of staff.
  • Effectively lead acquisition activities with little or no direct supervision while demonstrating professionalism as well as exceptional communication skills.
  • Maintain up-to-date knowledge of policy changes, home office department updates, regulatory updates, and other general company information.
  • Report to the supervisor and operations leadership at least weekly on the progress of a transition, time line and any adverse issues related to operations at the location. If not onsite, weekly updates will be made to supervisor on other projects or activities for that week. Other updates may be requested per the supervisor.

Education & Experience

Formal Education: Associate Degree or certification equivalent

  • Must have Home Health, Hospice, and-or CBS Administrative experience.
  • Bachelor's degree preferred.
  • 1 year with LHC or greater preferred.
  • Current driver's license, auto insurance, dependable vehicle and ability to travel extensively.
  • Must be a licensed health care clinician.
Skill Requirements
  • Must be willing and able to devote extensive time to continuing education and professional development
  • Must have effective communication skills.
  • Must have the ability to work independently and to exercise sound judgment in connection with assigned projects
Equal Opportunity Employer - vets, disability.

Company Description:

Our company was founded over 20 years ago on the principle that its all about helping people, and we live by those words today. Its our mission to provide exceptional care and unparalleled service to patients and families who have placed their trust in us. We grow to fulfill this mission. When you become part of the LHC Group family, youre choosing a career path that will challenge you to grow both personally and professionally.

Every day, all across the country, our LHC Group family is helping people. There are 10,000 of us, standing shoulder to shoulder, helping the patients in our care live, fuller, healthier lives. We do this because helping people is, quite simply, the reason we exist. Its our purpose.

Keywords: LHC Group, Inc., Lafayette , Administrative Integration Specialist - TRAVEL REQUIRED, Other , Lafayette, Louisiana

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