Customer Service Representative/Intake Specialist
Company: Viemed Healthcare Inc.
Posted on: June 10, 2021
Job ID: 1324500
Essential Duties and Responsibilities:
- Learns and maintains knowledge of current patient database and
- Has proper phone etiquette and represents Home Sleep Delivered,
LLC in a professional manner
- Obtains patient demographic and health insurance information;
collects co-pay if appropriate
- Enters patient information into the computer system.
- Verifies & records insurance benefits
- Maintains a working knowledge of Medicare and insurance
regulations and requirements as communicated by management
- Able to read through and understand medical documentation
- Interacts professionally with physicians, patients/family and
- Schedules set ups, as called into Home Sleep Delivered, LLC, by
physicians or physician's office staff, per policy and
- Answers telephone in a polite and professional manner.
Communicates information to appropriate personnel.
- Communicates appropriately and clearly to Manager, and other
- Establishes and maintains effective communication and good
working relationship with co-workers for the patient's
- Utilizes initiative; strives to maintain steady level of
productivity; self-motivated. Organization and management of
Secretary's activities reflect due consideration for the needs of
the facility and staff.
- Makes decisions reflecting knowledge of facts and good
judgment, within the coordinator's scope of practice.
- Manages and operates computer equipment safely and
- Completes other duties, as assigned.
You will be expected to work during normal business hours, which
are Monday through Friday, 8:00 a.m.
Somos un empleador con igualdad de oportunidades y todos los
candidatos calificados recibirn consideracin por el empleo sin
distincin de raza, color, religin, sexo, origen nacional, estado de
discapacidad, estado de veterano protegido o cualquier otra
caracterstica protegida por la ley.
Home Sleep Delivered LLC
At Home Sleep Delivered we pride ourselves in what has driven
our success, teamwork and exceptional patient care. We are actively
seeking talented, dedicated, self-motivated, energetic and
career-minded individuals to join our organization. We appreciate
the value our employees provide and realize our current success and
future growth depends on the abilities of the Home Sleep team. Home
Sleep Delivered is committed to providing a comprehensive
compensation and benefits package for employees, making significant
investments in our employees so that they may enhance their
personal and professional skills.
Keywords: Viemed Healthcare Inc., Lafayette , Customer Service Representative/Intake Specialist, Other , Lafayette, Louisiana
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