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Senior Relationship Banker - Opelousas

Company: First Horizon National Corp.
Location: Opelousas
Posted on: June 12, 2021

Job Description:

IBERIABANK & FIRST HORIZON BANK. Proven. Focused. Better Together. A Merger of Equals.

Two strong banks headquartered in the Southeast, First Horizon Bank and IBERIABANK, have merged to become a top 25 bank with offices across the southeastern United States. IBERIABANK locations will soon begin operating under the First Horizon name. First Horizon began in 1864, in Memphis, Tennessee and we've remained dedicated to our clients, associates, and communities for over 150 years. Our culture and diversity shape the way we do business. It's resulted in numerous awards and growth into a top 25 bank with locations across the Southeast. We're publicly traded under the ticker symbol "FHN" on the NYSE. Join us and represent the distinguished First Horizon organization with other stellar associates and find out how much your career can grow!

If you are you a go-to person for advice, then become an First Horizon Bank Senior Relationship Banker! You will work to deepen the relationships to be clients' key contact for banking advice. Engaging with them to uncover potential needs, you'll use your product knowledge, expertise, and exceptional customer service to build trust and ensure their satisfaction. You'll appreciate being at the heart of our retail branches!

A day in the life:

  • Build client relationships by listening to our client's' needs and determining which products will best meet their financial goals.
  • Support of teller line and provides all other deposit products and loans at the customer's request
  • Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships.


  • Possessing a thorough understanding and knowledge of the required documents to open/renew accounts as well as the products and services offered by the bank:
  • Greeting all customers in a pleasant and professional manner.
  • Evaluates needs of potential customers and offers appropriate financial products and services.
  • Prepares new customer application and obtains all required information to open new/renew accounts; ensures all regulatory required disclosures are provided to customer.
  • Provides ongoing relationship servicing with current customers to maintain goodwill and gain additional business.
  • Informs and advises customers of status or enhancements to current account productivity, and suggests resolution on account disputes and other account activity.
  • Generating referrals from existing customers and maintaining a list of top prospective customers; reaching out daily to prospects to inform them of available products and services offered by the company.

  • Partners with Teller employees to uncover additional existing and potential customer needs; pro-actively focusing on building and deepening all customer relationships.
  • Comprehends and adheres to all security and compliance procedures for protection of cash, including consistent use of dual control; maintains customer confidentiality at all times.
  • Balances and reconciles all transactions on a daily basis, ensuring minimal cash overages or shortages; immediately reports discrepancies to supervisor for resolution; modifies actions to minimize discrepancies from occurring in the future.
  • Maintains and implements up-to-date knowledge of job-related policies, procedures and processes; consistently follows and applies all banking regulations and Company policies and procedures.
  • Completes, passes and maintains an up to date status for all positional and company required compliance and regulatory courses by assigned due date(s).
  • Participates in special projects and assignments and performs other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • High School Diploma and or GED with a minimum of three year's experience in a financial services sales position or equivalent combination of education and experience.
  • Ability to successfully complete Universal Banker training and pass the final exam.
  • Intermediate knowledge of Microsoft Windows operating system & Microsoft Word and Outlook; knowledge of banking software systems preferred.
  • Ability to perform simple mathematic calculations.
  • Ability to read and listen, understand and communicate information and ideas in a clear and understandable manner, both orally and in writing.
  • Certifications and Licenses: None.


Note: As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.

Compensation and Benefits for Full-Time Associates

We offer career growth and a competitive Total Rewards Package including:

  • Health, dental and vision coverage for different individual and family needs
  • Company provided dollars to help pay for benefit premiums
  • Health Savings Account with the ability to earn company contributions
  • Flexible Spending Accounts for healthcare and dependent care
  • 401(k) employer match up to 6%
  • Generous paid time off for vacation and holidays
  • Life, accident, and disability insurance
  • Wellness programs, platforms and incentives
  • Medical Decision Support
  • Paid short and long-term disability leave
  • Employee Assistance Program
  • Tuition Reimbursement
  • Adoption Assistance
  • Associate Relief Fund
  • Associate Recognition programs
  • Vacation Donation Program
  • Payday every other Friday
  • Corporate Mentorship Program
  • Flexible and remote work for many positions

Keywords: First Horizon National Corp., Lafayette , Senior Relationship Banker - Opelousas, Other , Opelousas, Louisiana

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