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Head Teller

Company: First Horizon Bank
Location: Carencro
Posted on: November 17, 2021

Job Description:

IBERIABANK & FIRST HORIZON BANK. Proven. Focused. Better Together. Great Culture, Career Opportunities, and Benefits Join us and find out how much your career can grow! Benefits: healthcare, 401(k) match of 6%, tuition reimbursement, wellness programs, career development, and much more: FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits A Head Teller is the heartbeat of the branch, proactively providing an excellent customer service experience. You will have experience uncovering sales opportunities within the branch and be well versed educating clients on our added-value services. Strong product knowledge combined with a desire to provide exceptional customer service is key to this role. If you love building customer relationships and thrive on acquiring new clients, this could be the perfect career opportunity for you. A day in the life of a Head Teller Efficiently process financial transactions Through customer interaction identify cross-selling opportunities Collaborate with branch team to make First Horizon Bank the preferred choice of the customer Job Duties/Responsibilities: Successful completion of Head Teller Meets promotional performance requirement of 2.0 rating. Ability to sell products and services to meet sales goals. Ability to evaluate situations and make appropriate business decisions. Ability to manage and motivate others to set and achieve goals. Ability to manage multiple and/or conflicting responsibilities. Ability to work independently and without direct supervision. Ability to stand for extended periods and to lift up to 25 pounds in coin and currency. Ability to promote the appropriate company image and maintain a professional attitude. Ability to work under pressure and meet deadlines. Act as an effective team player. Exceptional organizational skills. Basic computer skills with knowledge of email functions and Microsoft Office. Excellent verbal and written communication skills. Good aptitude for math. Knowledge of bank operating procedures. Knowledge of basic aspects of financial services. Knowledge of security procedures. Outstanding customer service skills including researching and resolving customer issues. BANKING CENTER HOURS: Monday - Friday; 9:00am - 5:00pm Saturday; 9:00am - 12:00pm (rotation) Two strong banks headquartered in the Southeast, First Horizon Bank and IBERIABANK, have merged to become a top 25 bank with offices across the southeastern United States. IBERIABANK locations will soon begin operating under the First Horizon name. First Horizon began in 1864, in Memphis, Tennessee and we've remained dedicated to our clients, associates, and communities for over 150 years. Our culture and diversity shape the way we do business. It's resulted in numerous awards and growth into a top 25 bank with locations across the Southeast. We're publicly traded under the ticker symbol "FHN" on the NYSE. Join us and represent the distinguished First Horizon organization with other stellar associates and find out how much your career can grow! Visit us: Facebook - Twitter - LinkedIn - Instagram - YouTube Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: First Horizon Bank, Lafayette , Head Teller, Other , Carencro, Louisiana

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