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Stylist-in-Training

Company: SmartStyle Hair Salons
Location: New Iberia
Posted on: November 22, 2021

Job Description:

Stylist-In-Training ? At SmartStyle we got room for you and plenty to offer!!! * Start making money on day one * Up to 60% commissions, tips, and bonuses * No clientele required, currently turning guests away. * Existing client base? We book appointments. * Work/Family balance Flexible scheduling * Ongoing development opportunities and monthly education topics to keep you on trend with the latest styles and techniques. * Product and tool discounts to help maximize your skill and creativity. * Cuts, colors, texture, styles, and waxing - you get to do it all. * Located inside busy Wal-Mart ( sees more than 50,0000 customers a week) * Advancement opportunities into Assistant Salon Leader, Salon Leader, and Multi Salon Leader positions. We also have a great benefit package with -Health Insurance * Dental * Paid vacations * Paid Holidays * Paid for Birthday * Numerous employee discount (costco, sams club, cell phone, rental cars, hotels, much more) * We have chaplains standing by 24/7 for counseling or just an ear to listen * We also love giving back to our community! * A salon environment with peers who lift each other up. Make the move to SmartStyle and take your career further than you thought possible! Reports To: Assistant Salon Leader/Salon Leader Overview: The Hair Stylist is responsible for delivering exceptional customer service while providing the full range of hair care services. Specifically, the hair stylist is expected to: * Market themselves and grow their business * Complete required administrative tasks * Provide exceptional customer service * Consistently exhibit and develop technical competence Qualifications: * Valid current cosmetology license, to include a manager license as required by local (or state/provincial) cosmetology regulations. Position may require the stylist to work alone in the salon. * Ability to work in a dynamic salon environment. * Good time management skills, good judgment, and the ability to multitask. * Well-developed interpersonal skills to communicate effectively with Salon Leader, salon staff, Market Leader, Wal-Mart staff, YHSG management and vendors and customers. * Ability to read, digest and analyze various reports. * Mathematical skills to accurately compute and complete required functions * Ability to work a flexible schedule including morning meetings, nights and weekends. Essential Functions: * Market self in and outside of the salon and grow their business * Utilize existing business building tools and programs to increase sales, increase customer counts and retain customers; * Meet or exceed minimum productivity requirements as established by Yellowhammer Salon Group. * Promote and sell services and products, including recommending and selling additional services and/or retail products which will enhance and improve the customer's image and/or contribute to the customer's satisfaction with services performed; * Execute promotional campaigns as directed by YHSG. * Maintain professional appearance, positive attitude and live our YHSG Values. * Provide exceptional customer service * Understand the needs of customers; handle and resolve customer service issues to maintain customer loyalty; * Consistently execute customer service programs; * Conduct quality consultations by suggesting hairstyles according to physical features of the customer, current styles, or from the customer's instructions; * Communicate to the customer a clear understanding and agreement of the pricing before services are performed; * Display a sound understanding and perform all available services in a competent, efficient and professional manner. * Control expenses * Follow weekly salon schedules as directed by Salon Leader or Market Leader. * Correctly charge for services rendered and products purchased, including proper discounting according to YHSG promotional offers and policies; * Effective control of salon operating costs relating to back-bar and retail inventories. * Safeguard company assets by adhering to YHSG policies, procedures, operating procedures and success handbook. * Consistently exhibit and develop technical competence * Conduct comprehensive consultation with each customer, utilizing the check-in receipt for taking notes. * Perform all services that are requested from our customer and offered by the salon in a competent, efficient and professional manner, while complying with all applicable state and local sanitation rules; * Learn and continue to develop technical skills via YHSG provided education and training support. * Complete required administrative tasks/compliance * Adhere to all YHSG policies, procedures and work rules; including Wal-Mart store within a store regulations. * Ensure closing procedures are adhered to and daily bank deposits are made; * Maintain workstation and other salon areas in a sanitary, clean, orderly manner to board certified standards for cleanliness; * Perform a variety of tasks related to salon operations, including but not limited to: answering telephones, stocking shelves, taking cycle counts/inventory, and other duties as assigned; * Maintain and uphold safety standards by identifying and correcting conditions that affect salon safety; * Timely submission of all YHSG required paperwork. * Communicate effectively with leadership, Wal-Mart management, customers and co-workers in a professional and courteous manner; * Attend work timely and consistently, including attending mandatory staff meetings, training sessions or as otherwise required by leadership. * Computer knowledge including, but not limited to, point-of-sale systems, open salon and group me. Physical Requirements and Work Environment: * ?Frequent lifting up to 10 lbs. to pick up bottles of product needed to perform hair services and stock retail shelves. * Continuous standing throughout the day to perform hair services and other job related functions. * Continuous walking - greeting the customer at the front of the salon and walking them back to the styling chair, to and from the shampoo area, to get supplies needed for the services and walking the customer back to the front of the salon. * Continuous repetitive movement with fingers, hands, wrists and arms using scissors/shears to cut hair, rolling hair in rods to perform perm services, vigorous movement to massage/shampoo client's hair, twisting wrists to blow dry and styling hair with various irons, brushes, and tools. * Continuous grasping of customer's hair, blow dryer, curling iron, combs, and hair coloring brushes in order to perform services. * Continuous reaching, alternating between shoulder level and above shoulder level height to perform services, stock shelves, retrieve product/supplies from cupboards and shelves. * Frequent twisting and bending to shampoo client's hair and twisting to reach for tools while customer is seated in styling chair and sweeping hair off the floor after service. * Occasional pushing and pulling to move styling chair. * Continuous exposure to various chemicals and fragrances used in performing services and styling hair, including but not limited to permanent solutions, straightening solutions, shampoos, conditioners, hair spray and customer perfume. * Occasional climbing of ladder/step stool to stock shelves, change light bulbs, retrieve products, change bi-monthly collateral, and maintain salon cleanliness. * Visual observation of customer's hair, including close vision, color vision and the ability to adjust focus. * Ability to communicate with customers regarding services offered and requested and the customer's needs and wants. * Basic reading, writing and mathematical skills necessary to read and complete company forms and other documents, read product instructions and prepare daily close-out documents DISCLAIMER: "You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions. " Overview A stylist-in-training is a temporary 90-day position designed to integrate an unlicensed, future stylist into the salon workplace and to help them learn the business. It is the stylist-in-training's responsibility to deliver exceptional customer service and to communicate effectively with management, customers, and co-workers. Specifically, the stylist-in-training's job duties include: * Market and grow the business * Observe other stylists/managers at work and ask relevant questions * Provide exceptional customer service * Control expenses * Promote and sell services and retail products * Answer telephones, stock and dust shelves, and sweep hair * Complete all other duties as assigned by manager The stylist-in-training may be eligible for a promotion to the stylist position once they receive their license. A promotion to stylist is not automatically guaranteed. The stylist-in-training must apply for the stylist position to be considered for promotion. To be considered for the promotion, the stylist-in-training must: 1) possess a valid appropriate license in his/her applicable state of employment; 2) have the ability to perform the duties of the license requirements that their state allows, including, but not limited to: cutting, styling, coloring, providing wax treatments, and washing and perming hair with or without an accommodation; and 3) demonstrate that they practice Regis values of honesty, accountability, integrity, and respect. Responsibilities Market and Grow the Business: * Promote and sell services and products, including recommending and selling additional services and/or retail products which will enhance and improve the customer's image and/or contribute to the customer's satisfaction with services performed * Clearly convey a complete understanding of pricing for available services * Coordinate Promotional Sales displays as directed by the company using ShopTalk * Responsible for sales to walk-in retail customers Provide Exceptional Customer Service: * Understand the needs of the customer, greet each customer professionally by name, escort all clients through the salon, give salon tour when necessary * Estimate wait times for scheduled and unscheduled appointments * Answer the telephone promptly and professionally * Handle general complaints and refer customer service issues to the manager Manage and Control Expenses: * Follow weekly salon schedules as directed by Salon Manager * Correctly charge for services rendered and products purchased, including proper discounting according to Company policy * Safeguard company assets by adhering to company policies and procedures Complete Required Administrative Tasks/Compliance: * Perform a variety of tasks related to assisting salon operations, including but not limited to: answering telephones, stocking shelves, sweeping hair and other duties as assigned by manager * Communicate effectively with management, customers and co-workers in a professional and courteous manner * Maintain and uphold safety standards by identifying and correcting conditions that affect salon safety * Attend work timely and consistently, including attending mandatory staff meetings, training sessions or as otherwise required by management * Adhere to all corporate policies, procedures and work rules * Handle all POS transactions including opening and closing the register Qualifications * Must graduate from an accredited cosmetology school and obtain the necessary license(s) to perform salon services within or before 90 days of hire-date * Ability to work in a dynamic salon environment * Good time management skills, good judgment, and the ability to multi-task * Well-developed interpersonal skills to communicate in a professional and courteous manner with customers, co-workers, and management * Computer knowledge including but not limited to point-of-sale systems and data entry * Ability to work a flexible schedule including nights and weekends Physical Requirements * Frequent lifting up to 10 lbs. to stock retail shelves. Occasional lifting 10-25 lbs. to assist unloading monthly shipment of products. * Continuous standing throughout the day * Continuous reaching, alternating between shoulder level and above shoulder level height to stock shelves. * Occasional pushing and pulling to move styling chair. * Continuous exposure to various chemicals and fragrances used in performing services and styling hair, including but not limited to permanent solutions, straightening solutions, shampoos, conditioners, hair spray and client perfume. * Occasional climbing of ladder/stepstool to stock shelves, retrieve products and maintain salon. * Ability to communicate with customers regarding services offered and requested and the customer's needs and wants. * Basic reading, writing and mathematical skills necessary to read and complete company forms and other documents. * Occasional travel to mandatory meetings and training sessions, including overnight travel. DISCLAIMER: "You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions. "

Keywords: SmartStyle Hair Salons, Lafayette , Stylist-in-Training, Other , New Iberia, Louisiana

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