Customer Service Representative
Company: Kepro
Location: Crowley
Posted on: January 9, 2022
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Job Description:
[Call Center / Fully Remote] - Anywhere in U.S. / Generous
Salary & Benefits (Health-Dental-Vision-PTO-Retirement Savings-
Corporate Wellness-Educational Assistance-Corporate Discounts - As
a Customer Service Rep you'll: Answer incoming calls to the Call
Center to route calls, gather precise/accurate demographic
information, gather accurate documentation of messages, and
distribute information to appropriate person(s); Accurate and
complete recording of intake and scheduling information for initial
sessions; Explain Kepro EAP benefits and managed care procedures to
callers; Coordinate Clinical Supervisor consults; Issue and send
payment vouchers to Contract Providers; Coordinate Managed Care
paperwork to be sent to Contract Providers; Complete daily follow
up procedure for customer service related hotline faxes...Hiring
Fast > >
Keywords: Kepro, Lafayette , Customer Service Representative, Other , Crowley, Louisiana
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