Customer Service Representative

Company: Acadian Ambulance Service
Location: Lafayette
Posted on: January 9, 2022

Job Description:

Job Opening: Customer Service Representative Job Location: Lafayette, LA - This position is eligible for in office or work from home Summary of Duties: Responsible for processing and resolving insurance claims. This position will work with the assigned insurance providers to ensure appropriate reimbursement on claims. Essential Functions:+ Handle inbound customer calls + Process payments over the phone/or obtaining third party insurance information + Ensures accuracy of demographic information + Resolve customer disputes + Ensure proper handling of all third party claims + Other responsibilities, as assigned Qualifications+ Previous medical billing experience preferred + Basic Computer Skills + Problem-solving abilities + Excellent communication and customer relation skill + Familiarity with the Fair Debt Collection Practices Act (FDCPA) preferred + Ability to establish and maintain working relationships with coworkers and patients Benefits (Included but not limited to)+ Eligible for Work From Home + Flexible Scheduling + 401(k) + ESOP (Employee Stock Ownership Program) + Health Insurance EOE/AA

Keywords: Acadian Ambulance Service, Lafayette , Customer Service Representative, Other , Lafayette, Louisiana