Bilingual Customer Care Representative (Contract position)

Company: Fiat Chrysler Automobiles
Location: Arnaudville
Posted on: January 12, 2022

Job Description:

The Bilingual Customer Care Representative (Contract position) will manage customer and dealer concerns at our customer contact centre. Responsibilities will include: commitment to a team environment; the ability to provide extraordinary service and delivery of creative and resourceful solutions that will ensure the best interest of our customers.

This position will work remotely from Montreal and the Greater Montreal Area.

All FCA Canada Inc. employees are required to be fully vaccinated as a condition of employment in accordance with the FCA Canada Inc. Covid-19 Vaccination Policy.

Reprsentant bilingue du service la clientle (poste contractuel), Montral, QC

Le reprsentant bilingue du service la clientle (poste contractuel) s'occupera des proccupations des clients et des concessionnaires dans notre centre de contact client. Les responsabilits comprennent : engagement envers un environnement d'quipe; la capacit de fournir un service extraordinaire et la livraison de solutions cratives et ingnieuses qui garantiront le meilleur intrt de nos clients.

Le candidat travaillera distance de Montral et de la rgion du Grand Montral.

Tous les employs de FCA Canada Inc. doivent tre compltement vaccins comme condition d'emploi conformment la politique de vaccination de FCA Canada Inc. Covid-19.

Basic Qualifications:

* College Diploma required, preferably in a technical, business or marketing field. Bachelor's Degree preferred
* Bilingual (French/English)
* Exceptional communication skills both written and verbal
* Proficiency with all Microsoft Office and Google Suite applications
* Legally eligible to work in Canada
* Technically oriented and dedicated to providing first rate customer service

Qualifications de base:

* Diplme d'tudes collgiales requis, de prfrence dans un domaine technique, commercial ou de marketing. Baccalaurat prfr.
* Bilingue (franais/anglais)
* Comptences exceptionnelles en communication crite et verbale
* Matrise de toutes les applications Microsoft Office et Google Suite
* Lgalement admissible travailler au Canada
* Orient techniquement et ddi fournir un service client de premier ordre

Preferred Qualifications:

* Technical and mechanical background/knowledge would be an asset
* Previous customer care experience, an asset

Qualifications prfres:

* Des connaissances techniques et mcaniques seraient un atout
* Exprience prcdente en service la clientle, un atout

Keywords: Fiat Chrysler Automobiles, Lafayette , Bilingual Customer Care Representative (Contract position), Other , Arnaudville, Louisiana