Fulfillment Specialist

Company: Tides Medical Group
Location: Lafayette
Posted on: May 17, 2022

Job Description:

Description:
Under the leadership of the Commercial Operations Manager, the Fulfillment Specialist will be responsible for all aspects of finished goods inventory management and distribution of Tides Medical products. The Fulfillment Specialist will ensure that customer orders are accurately recorded, packed and shipped in a timely manner. They will ensure that an adequate supply of products are stocked at all times, document receipt of manufacturing orders, and process all product returns. In addition, the Fulfillment Specialist will be responsible for ordering and stocking all shipping supplies.Essential Functions of the Areas of ResponsibilityPerform the following in accordance with AATB, FDA, and Tides Medical stated policies and procedures while upholding Tides Medical's mission and corporate values.Process all manufacturing orders & log products into the finished goods inventory systemStock & rotate products to ensure products are distributed based on FIFO principlesPlace orders & maintain adequate supply of all shipping & packing suppliesOrder products from private label suppliersInteract with customers and sales agencies regarding product distribution needsEnter all product Usage Forms against appropriate customer accountsCreate customer orders upon request for direct purchase and consignment ordersGenerate customer invoices for orders enteredPack & ship products for customer ordersSend shipment tracking information and packing lists to customers and/or sales agentsShip marketing & collateral materials to sales agents and/or customersGenerate utilization reports & participate in demand planning meetingsEvaluate & process all returned products

Requirements:
Experience in an administrative, customer service or sales operations positionBachelors degree or applicable work experienceStrong interpersonal and organizational skillsExcellent attention to detailStrong customer service mentalityDemonstrated history of working cooperatively in a team environmentOutstanding written and verbal communication skillsExperience using Microsoft Office products is preferredExperience using CRM or internet-based inventory tracking systems is preferredAvailability to work full-time (5 days/ 40 hours)Physical, Mental, Environmental DemandsUp to 8 hours of sitting, walking, using a computer, etc.Must be able to lift up to 25 poundsMust be able to hear and speak on the phoneMust be able to perform job duties in a fast-paced work environment*Covid-19 vaccination required, reasonable accommodations as per the ADA are considered.PM21PI177988563

Keywords: Tides Medical Group, Lafayette , Fulfillment Specialist, Other , Lafayette, Louisiana