Fulfillment Specialist
Company: Tides Medical Group
Location: Lafayette
Posted on: January 20, 2023
Job Description:
Description: Under the leadership of the Customer Service
Manager, the Fulfillment Specialist will be responsible for all
aspects of finished goods inventory management and distribution of
Tides Medical products. The Fulfillment Specialist will ensure that
customer orders are accurately recorded, packed and shipped in a
timely manner. They will ensure that an adequate supply of products
are stocked at all times, document receipt of manufacturing orders,
and process all product returns. In addition, the Fulfillment
Specialist will be responsible for ordering and stocking all
shipping supplies.Essential Functions of the Areas of
ResponsibilityPerform the following in accordance with AATB, FDA,
and Tides Medical stated policies and procedures while upholding
Tides Medical's mission and corporate values.
- Process all manufacturing orders & log products into the
finished goods inventory system
- Stock & rotate products to ensure products are distributed
based on FIFO principles
- Place orders & maintain adequate supply of all shipping &
packing supplies
- Order products from private label suppliers
- Interact with customers and sales agencies regarding product
distribution needs
- Enter all product Usage Forms against appropriate customer
accounts
- Create customer orders upon request for direct purchase and
consignment orders
- Generate customer invoices for orders entered
- Pack & ship products for customer orders
- Send shipment tracking information and packing lists to
customers and/or sales agents
- Ship marketing & collateral materials to sales agents and/or
customers
- Generate utilization reports & participate in demand planning
meetings
- Evaluate & process all returned products Requirements:
- Experience in an administrative, customer service or sales
operations position
- Bachelors degree or applicable work experience
- Strong interpersonal and organizational skills
- Excellent attention to detail
- Strong customer service mentality
- Demonstrated history of working cooperatively in a team
environment
- Outstanding written and verbal communication skills
- Experience using Microsoft Office products is preferred
- Experience using CRM or internet-based inventory tracking
systems is preferred
- Availability to work full-time (5 days/ 40 hours) with
flexibility to stay after 5:00PM for Fedex pickup on rotation
Physical, Mental, Environmental Demands
- Up to 8 hours of sitting, walking, using a computer, etc.
- Must be able to lift up to 25 pounds
- Must be able to hear and speak on the phone
- Must be able to perform job duties in a fast-paced work
environmentCovid-19 vaccination required, reasonable accommodations
as per the ADA are considered.PM21
PI
Keywords: Tides Medical Group, Lafayette , Fulfillment Specialist, Other , Lafayette, Louisiana
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