Field Service Technician (Service Engineer)
Company: Hartwig, Inc.
Location: Lafayette
Posted on: February 23, 2021
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Job Description:
The Job
A Service Engineer contributes to the success of Hartwig by keeping
our customers' CNC machine tools running at peak operating levels.
The customers we serve in Louisiana are in a variety of industries
and rely on the Hartwig team to repair, inspect and troubleshoot
their equipment. This position supports our Southern Region and
Houston office but is a remote role traveling throughout Louisiana.
Main responsibilities of this full-time role include:
Conducting high quality, efficient and timely repair and
installation of CNC machines
Recommending modifications and improvements to machines, equipment
and processes
Training and instructing customers on service, repair and proper
installation
Using software and electrical tools to find damaged work parts and
identifying permanent solutions to repair computer controlled
machines and accessories
Ability to complete necessary tasks in our service software and
timecard system on a daily basis
Traveling to customer sites, usually within 3 hours from home, with
occasional overnight travel
The Skills
Individuals who ideally fit this role should meet the following
qualifications:
Formal education or training in troubleshooting, repair and
installation of CNC Machines preferred
Experience installing and troubleshooting hydraulic, pneumatic and
electrical systems.
Experience repairing and servicing CNC machines preferred
Ability to work independently, a go getter that finds the next
customer that needs our help
Good driving record and valid driver's license to ensure fleet
vehicle insurability
The Organization, The Team and Our Benefits
Hartwig's team of over 200 professionals throughout the U.S. is
dedicated to helping manufactures control and power the growth of
their business. To achieve this, team members are given the tools
and training for success. In addition to a comprehensive first year
training program and on-going professional development, Hartwig
provides a full benefit package including health, dental, vision,
life and disability insurances.
Compensation is also a key element in your decision to join the
Hartwig team. Our 401k program has a 20% match and team members are
bonus eligible.
As a Service Engineer at Hartwig, you will also be provided a
uniform allowance, laptop, cellphone and company vehicle.
With over 60 team members who have been with us 10 years or longer
and over 12,000 installations since our founding in 1960, Hartwig
has gained a reputation for superior service, integrity and
support. We would be honored to have you consider joining our
team.
Hartwig, Inc., including all operating subsidiaries, is an Equal
Opportunity Employer - M/F/Veteran/Disability. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, disability,
protected veteran status, sexual orientation, gender identity, or
any other protected class.
Keywords: Hartwig, Inc., Lafayette , Field Service Technician (Service Engineer), Professions , Lafayette, Louisiana
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