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Service Desk Technician

Company: Global Data Systems
Location: Lafayette
Posted on: November 22, 2022

Job Description:

POSITION SUMMARY
Advocate for GDS customer and maintain overall ownership for customer-impacting service requests, problems and incidents during shift/rotation. Primary point-of-contact for communication between internal and external stakeholders regarding ongoing problems, initiatives and projects.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
Successfully communicate technical concepts to both technical and non-technical audience

Keywords: Global Data Systems, Lafayette , Service Desk Technician, Professions , Lafayette, Louisiana

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