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Service Center Representative

Company: VirtualVocations
Location: Lafayette
Posted on: March 12, 2025

Job Description:

A company is looking for a Service Center Representative to manage medical claims and assist providers remotely.
Key Responsibilities

Serve as the primary liaison with callers, addressing questions and issues related to the claims process
Educate customers on documentation, time frames, payment information, and claim statuses
Enter application information accurately into the claims management system and assign claims to appropriate handlers

Required Qualifications

High School diploma or GED required; college courses preferred
One year of customer service and claims experience or equivalent education and experience
Understanding of office operations and claims processes is beneficial
Spanish speaking is a plus
Must be a US citizen and undergo a background credit check

Keywords: VirtualVocations, Lafayette , Service Center Representative, Sales , Lafayette, Louisiana

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