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Sales Associate

Company: Orangetheory Fitness
Location: Lafayette
Posted on: July 13, 2019

Job Description:

The Sales Associate role assists in running all "front of house" fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales.Job DutiesEstablish and maintain an effective referral programMaintain accurate records using established OTF sales systemsConduct telephone inquiries/follow-up calls/customer care callsLead OTF studio tours with prospects and/or fitness program holdersGreet members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the studioAccurately follow the daily studio cleaning checklist (pre/during/post) shift activitiesParticipate in 1-2 scheduled OTF workouts per weekMaintain an organized and clean lobby/front desk areaProcess accurate cash and credit card transactionsConduct follow-up and follow-through activities with all prospective clientsRespond immediately to member requests, inquiries and concernsProperly onboard OTF clientsWork closely with the fitness team to ensure that processes are completedAttend and participate in all revelant OTF training programs

Keywords: Orangetheory Fitness, Lafayette , Sales Associate, Sales , Lafayette, Louisiana

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