LafayetteRecruiter Since 2001
the smart solution for Lafayette jobs

Mobile Associate - Retail Sales

Company: T-Mobile
Location: Baton Rouge
Posted on: November 17, 2019

Job Description:

Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

Responsibilities

Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by:

--- Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

--- Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

--- Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.

--- Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.

--- Approaching service and sales needs with patience, honesty and empathy.

Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate:

--- How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!

--- Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

--- How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.

Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to:

--- Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

--- Successfully identify and handoff small business leads.

Qualifications

--- Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers.

--- Desire to be a part of the game-changing T-Mobile store team.

--- Competitive drive and confidence to succeed in a fast-paced sales environment.

--- Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.

--- Effective at balancing customer experience and performance goals.

--- 6 months of customer service and/or sales experience, Retail environment preferred

Minimum Qualifications

--- At least 18 years of age

--- Legally authorized to work in the United States

--- High School Diploma or GED

--- Work varied shifts, seven days per week, which may include evenings, weekends, and holidays, including full time training

--- Written and verbal communication skills

--- Tech savvy

--- Demonstrated creative problem solving

Company Profile

As America's Un-carrier, T-Mobile USA, Inc. (NASDAQ: "TMUS") is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile USA. Inc. provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit http://www.t-mobile.com

EOE Statement

We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

Keywords: T-Mobile, Lafayette , Mobile Associate - Retail Sales, Sales , Baton Rouge, Louisiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Insurance Sales Agents! Gain BIG BUCKS from an economic SEISMIC SHIFT!
Description: We put you in front of as many as 10, 15 or more qualified, interested local merchants every week via preset appointments. Show small business owners how to ELIMINATE
Company: Colorado Protection, LLC - zipCCfees
Location: Lafayette
Posted on: 12/8/2019

District Sales Representative/Sales Merchandiser
Description: District Sales Representative/Sales Merchandiser Job number: US10703 Position type Regular Function Commercial State/Province Louisiana City Alexandria Region US Posting Date: Sep-27-2019 Division Information (more...)
Company: Spectrum Brands (UK)
Location: Alexandria
Posted on: 12/8/2019

Customer Service Representatives to Telecommute
Description: Work at Home No Experience Required and Daily Pay Work with the largest discount health benefits company nationwide - Work from Home - PT / FT Entry Level positions available. 26-year-old, nationally
Company: Mrs.
Location: Baton Rouge
Posted on: 12/7/2019


Hungry Medical Sales Reps Needed - One Sale = Ongoing Passive Commissions
Description: Electrotherapy company recruiting for experienced 1099 sales representatives with a consultative medical sales background. The successful
Company: Gibraltar Electro Medical Services
Location: Baton Rouge
Posted on: 12/7/2019

Hungry Medical Sales Reps Needed - One Sale = Ongoing Passive Commissions
Description: Electrotherapy company recruiting for experienced 1099 sales representatives with a consultative medical sales background. The successful
Company: Gibraltar Electro Medical Services
Location: Alexandria
Posted on: 12/8/2019

Sales Associate (SmileGuide), Part Time
Description: US-LA-Baton RougeJob ID: 2019-9134Category: SalesJob Type br br Part-Time br br Overview br br We're SmileDirectClub, and we believe everyone deserves a smile they'll love. We also believe (more...)
Company: SmileDirectClub
Location: Baton Rouge
Posted on: 12/8/2019

Insurance Sales Agents! Gain BIG BUCKS from an economic SEISMIC SHIFT!
Description: We put you in front of as many as 10, 15 or more qualified, interested local merchants every week via preset appointments. Show small business owners how to ELIMINATE
Company: Colorado Protection, LLC - zipCCfees
Location: Lake Charles
Posted on: 12/8/2019

Sales Representative
Description: Job DescriptionAre you looking for a patient-focused company that will inspire you and support your career If so, be empowered to take charge of your future at Takeda. Join us as a Sales Specialist covering (more...)
Company: Takeda Pharmaceuticals
Location: Alexandria
Posted on: 12/8/2019

INSIDE SALES
Description: American Press Classified Department is seeking an extraordinary, aggressive inside sales specialist to join our award winning team. If you are looking for a career and not
Company: American Press
Location: Lake Charles
Posted on: 12/8/2019

Sales Consultant (Full Time)
Description: SunIRef:Sales:title Sales Consultant Full Time CarMax 3,226 reviews - Baton Rouge, LA 70809 CarMax 3,226 reviews Read what people are saying about working here. 7187 - Baton Rouge - 6768 Siegen Ln, (more...)
Company: CarMax
Location: Baton Rouge
Posted on: 12/8/2019

Log In or Create An Account

Get the latest Louisiana jobs by following @recnetLA on Twitter!

Lafayette RSS job feeds